Deskside Support Technician

Posted on Mar 30

2278766 Alberta Ltd

32 Westwinds Crescent NECalgary, ABT3J 5L3

Long term benefits Life insurance

Health benefits

Health care plan; Dental plan; Vision care benefits

Computer and Technology Knowledge

Word processing software; Spreadsheet; MS Windows; JavaScript; Internet; Database software; MAC; JavaOS; Networking software; Servers; Presentation software; Communication software; Image editing software; Programming software; HTML editing software; Website creation and management software; MS Office; Wireless networks; Desktop applications; Multimedia software; .NET

Work Setting Telecommunications industry

Operating Systems and Software Android

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Long term benefits Life insurance

Health benefits

Health care plan, Dental plan, Vision care benefits

Experience 1 year to less than 2 years


College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Languages English

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