Client Support Representative Systems

Posted on Jul 08

Siaraa Technologies Inc.

#1 - 306B - 3770 Westwinds Dr NECalgary, ABT3J 5H3

Personal Suitability Accurate; Team player; Client focus

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks

Transportation/Travel Information Public transportation is available

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Experience 1 year to less than 2 years


College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Languages English

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