Full-Time
Client Support Representative Systems
Posted on Dec 31
Visionpro Pos
7 Westwinds Crescent NE, Calgary, AB, T3J 5H2
Personal Suitability Accurate; Team player; Client focus
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks
Transportation/Travel Information Public transportation is available
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Experience 1 year to less than 2 years
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Languages English
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