Languages Bilingual

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience 7 months to less than 1 year

Specific Skills

Consult user guides, technical manuals and other documents to research and implement solutions; Provide business systems, network and Internet support to users in response to identified difficulties

Work Setting Help desk

Security and Safety Criminal record check

Transportation/Travel Information

Own transportation; Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment; Attention to detail; Sitting

Computer and Technology Knowledge

MS Windows; Networking software; Security software; Information Technology Infrastructure Library (ITIL)

Personal Suitability

Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Organized