Languages English

Education Bachelor's degree

Credentials (certificates, licences, memberships, courses, etc.) Network+ Certification

Experience 2 years to less than 3 years

Specific Skills

Supervise technical staff; Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment; Evaluate and install computer hardware, networking software and operating system software; Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks; Load computer tapes and disks and install software and printer paper and forms; Provide problem-solving services to network users; Implement data, software and hardware security procedures; Perform routine network start up and close down and maintain control records; Perform data backups and disaster recovery operations; Implement network traffic and security monitoring software, and optimize server performance; Perform Web-server backup and recovery operations; Modify Web pages, applets and scripts; Respond to requests for help and information from Website visitors and Website designers; Research and apply meta-data to Websites and register Websites with search engines; Set up local area networks and connections to the Internet

Work Setting

Telecommunications service provider; Telecommunications industry

Security and Safety Basic security clearance

Own Tools/Equipment Cellular phone

Transportation/Travel Information Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Ability to distinguish between colours; Sitting; Tight deadlines

Ability to Supervise 5-10 people

Computer and Technology Knowledge

MS Windows; Internet; Database software; Device drivers; Networking software; Networking hardware; Networking security; Servers; Security software; MS Office; Desktop applications

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Client focus; Judgement; Organized