Personal Suitability

Initiative; Accurate; Team player; Client focus; Judgement; Organized

Computer and Technology Knowledge

Networking software; Networking security; Security software

Ability to Supervise 1 to 2 people

Work Conditions and Physical Capabilities

Fast-paced environment; Repetitive tasks; Attention to detail; Sitting

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Participate in the redesign of applications and other software; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Experience 2 years to less than 3 years

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Languages English