Personal Suitability

Effective interpersonal skills; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Ability to multitask

Economic Specialization Taxation

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting; Tight deadlines

Transportation/Travel Information Own transportation

Security and Safety Criminal record check; Basic security clearance

Technical Terminology Financial; Business

Work Setting Private sector

Area of Specialization

Accounting and financial services; Reports and records; Invoices; Financial statements; Correspondence

Additional Skills

Provide basic information to clients and the public; Order office supplies; Delegate work to office support staff

Business Equipment and Computer Applications

Word processing software; Spreadsheet; MS Excel; MS PowerPoint; MS Windows; MS Word; Electronic scheduler; Database software; Presentation software; Accounting software; Quick Books; Electronic mail; Simply Accounting; Computerized bookkeeping system; MS Office; MS Outlook

Baggage and Cargo Agent Specific Skills Maintain work records and logs

Operating Systems and Software Google Docs; Sage Accounting Software

Specific Skills

Send invoices; Schedule and confirm appointments; Record and relay information; Provide directory assistance; Perform basic bookkeeping tasks; Perform clerical duties, such as filing and sorting and distributing mail; Obtain and process information required to provide services; Greet people and direct them to contacts or service areas; Calculate billing charges; Arrange teleconferences; Carry out administrative activities of establishment; Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation; Oversee and co-ordinate office administrative procedures; Answer telephone and relay telephone calls and messages; Answer electronic enquiries; Compile data, statistics and other information; Review, evaluate and implement new administrative procedures; Operate switchboard or telephone system; Receive and issue payments; Relay service to persons with disabilities; Establish work priorities and ensure procedures are followed and deadlines are met; Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services; Assist in the preparation of operating budget and maintain inventory and budgetary controls; Assemble data and prepare periodic and special reports, manuals and correspondence; Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information; Set up and maintain manual and computerized information filing systems; Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems; Answer enquiries and resolve problems or discrepancies concerning customers' accounts

Experience 1 year to less than 2 years

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experience

Languages English