Full-Time

Customer Service Manager Retail

Posted on May 20

Os Travel

3022 Novar Rd, Mississauga, ON, L5B 1S4

Personal Suitability

Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized; Collaborative; Analytical; Creativity; Efficiency; Energetic; Goal-oriented; Hardworking; Integrity; Outgoing; Positive attitude

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines

Specific Skills

Implement price and credits policies; Develop and implement marketing strategies; Determine merchandise and services to be sold; Determine staffing requirements; Manage staff and assign duties; Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales; Locate, select and procure merchandise for resale; Plan budgets and monitor revenues and expenses; Resolve problems that arise, such as customer complaints and supply shortages; Recruit, hire and supervise staff and/or volunteers; Plan, organize, direct, control and evaluate daily operations

Experience 2 years to less than 3 years

Education College/CEGEP

Languages English

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