Full-Time

Inbound Customer Service Representative Contact Centre

Posted on May 22

Assistance Services Gr...

London, ON

Languages Bilingual

Education Secondary (high) school graduation certificate

Experience 7 months to less than 1 year

Specific Skills

Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Answer inquiries and provide information to customers; Receive and log complaints

Business Equipment and Computer Applications

MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook

Work Setting Private sector

Security and Safety Bondable; Criminal record check

Transportation/Travel Information Own transportation

Work Conditions and Physical Capabilities

Fast-paced environment; Repetitive tasks; Attention to detail; Hand-eye co-ordination

Work Location Information Urban area

Computer and Technology Knowledge Salesforce

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

Interview for this position