Languages English

Education College/CEGEP

Experience 7 months to less than 1 year

Specific Skills

Address customers' complaints or concerns; Recruit, train and supervise staff; Participate in marketing plans and implementation; Negotiate with clients for catering or use of facilities; Monitor revenues and modify procedures and prices; Implement price and credits policies; Ensure health and safety regulations are followed; Develop and implement marketing strategies; Determine staffing requirements; Manage staff and assign duties; Plan budgets and monitor revenues and expenses; Resolve problems that arise, such as customer complaints and supply shortages; Provide customer service; Negotiate arrangements with suppliers for food and other supplies; Set staff work schedules and monitor staff performance; Recruit, hire and supervise staff and/or volunteers; Determine type of services to be offered and implement operational procedures; Plan, organize, direct, control and evaluate daily operations

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines

Ability to Supervise 1 to 2 people; 3-4 people; 5-10 people

Personal Suitability

Effective interpersonal skills; Team player; Client focus; Efficiency; Energetic; Hardworking; Positive attitude; Time management