Languages Bilingual

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experience

Experience 5 years or more

Specific Skills

Address customers' complaints or concerns; Access and process information; Receive payments; Maintain records and statistics; Issue receipts and other forms; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties

Business Equipment and Computer Applications

MS Excel; MS Word; Internet; Database software; MS Outlook

Security and Safety Bondable

Transportation/Travel Information Own transportation

Work Conditions and Physical Capabilities

Fast-paced environment; Attention to detail; Tight deadlines

Work Location Information Urban area

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality