Full-Time
Travel Counsellor
Posted on Jun 01
Airline Ticket Centre
Calgary, AB
Languages French
Education No degree, certificate or diploma
Experience 1 year to less than 2 years
Specific Skills
Sell travel products and travel insurance; Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events; Investigate new travel areas, hotels and other amenities; Calculate costs, process refunds and attend to other financial transactions; Attend to cancellations and schedule changes; Make transportation and accommodation reservations using computerized reservation and ticketing system
Geographical Areas of Specialization
Western Europe; United States; South Pacific; South America; North Pacific; Northern Europe; Mexico and Central America; Eastern Europe; Central Europe; Caribbean; Canada; Asia; Africa
Business Equipment and Computer Applications Sabre; Apollo; Amadeus
Additional Skills
Manage difficult situations with customers; Perform general office duties
Work Setting Travel wholesale company
Travel Bookings
Leisure travel; International travel; Individual travel; Group travel; Government travel; Domestic travel; Business travel
Work Conditions and Physical Capabilities
Work under pressure; Attention to detail; Tight deadlines
Personal Suitability
Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized
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