Languages English

Education Secondary (high) school graduation certificate

Experience 1 to less than 7 months

Dispatcher Specific Skills

Record mileage, fuel use, repairs and other expenses; Receive requests for emergency assistance or service; Operate radio equipment; Operate computer-aided communications and dispatching equipment; Dispatch personnel according to schedules and work orders; Dispatch personnel as required by emergency situations; Communicate with ships, aircraft and other remote operations; Assist with maintenance of communications equipment; Advise vehicle operators of traffic and other problems; Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment; Handle wake-up calls; Keep track of shipments; Follow-up on issues with work orders; Knowledge of cross border dispatching regulations and practices; Knowledge of highway trucking and associated rules and regulations; Maintain vehicle operator work records

Business Equipment and Computer Applications

Word processing software; Spreadsheet; Operate GPS (Global Positioning System) and other navigation equipment; MS Windows; Internet; Electronic scheduler; Database software; Electronic mail; Dispatch management service software; Monitoring and tracking software; Mapping and data visualization software

Additional Skills

Maintain work records and logs; Ensure proper functioning of equipment; Ensure accuracy of completed time sheets, payroll and other summaries; Perform general office duties; Monitor personnel workloads and locations; Light cleaning duties; Organize warehouse and work areas; Provide customer service

Work Setting Transportation

Security and Safety Driver's validity licence check; Drug test

Transportation/Travel Information Own transportation

Work Conditions and Physical Capabilities Work under pressure

Ability to Supervise 5-10 people

Work Location Information Urban area

Service Experience Trucking; Taxi; Snow removal; Delivery; Tow truck

Personal Suitability

Effective interpersonal skills; Flexibility; Excellent oral communication; Excellent written communication; Reliability