Languages English

Education Secondary (high) school graduation certificate

Experience No experience

Specific Skills

Address customers' complaints or concerns; Access and process information; Explain the type and cost of services offered; Arrange for refunds and credits; Answer inquiries and provide information to customers

Business Equipment and Computer Applications MS Excel; MS Windows; MS Word; Internet

Work Conditions and Physical Capabilities

Work under pressure; Repetitive tasks; Attention to detail

Work Location Information Urban area

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality