Full-Time

Customer Service Representative Supervisor

Posted on Jun 02

Grant Global Logistics...

Concord, ON

Languages English

Education Secondary (high) school graduation certificate

Experience 1 year to less than 2 years

Specific Skills

Co-ordinate, assign and review work; Requisition materials and supplies; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies

Additional Skills

Recruit and hire staff; Conduct performance reviews; Perform same duties as workers supervised

Workers Supervised Information clerks; Customer service clerk

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines

Ability to Supervise 3-4 people; 5-10 people

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Client focus; Judgement; Reliability; Organized

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