Full-Time
Customer Service Representative Supervisor
Posted on Jun 02
Grant Global Logistics...
Concord, ON
Languages English
Education Secondary (high) school graduation certificate
Experience 1 year to less than 2 years
Specific Skills
Co-ordinate, assign and review work; Requisition materials and supplies; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies
Additional Skills
Recruit and hire staff; Conduct performance reviews; Perform same duties as workers supervised
Workers Supervised Information clerks; Customer service clerk
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines
Ability to Supervise 3-4 people; 5-10 people
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Client focus; Judgement; Reliability; Organized
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