Personal Suitability

Effective interpersonal skills; Accurate; Excellent oral communication; Excellent written communication; Client focus; Organized

Computer and Technology Knowledge

MS Windows; JavaScript; Internet; Device drivers; Intranet; Image editing software; Programming software; HTML editing software; Web service design; Programming languages; Software development; SQL; Website creation and management software; MS Office; Desktop applications; C#; .NET

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Sitting

Transportation/Travel Information Public transportation is available

Programming Languages Shell script

Work Setting

Research and development institution; Help desk; Computer hardware or software retailer/wholesaler

Operating Systems and Software Android

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Experience 3 years to less than 5 years

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Languages English