Full-Time
Customer Service Manager Retail
Posted on Jun 15
Paloma Blanca
North York, ON
Languages English
Education College/CEGEP
Experience 2 years to less than 3 years
Specific Skills
Determine staffing requirements; Manage staff and assign duties; Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales; Resolve problems that arise, such as customer complaints and supply shortages; Recruit, hire and supervise staff and/or volunteers; Plan, organize, direct, control and evaluate daily operations
Business Equipment and Computer Applications
Spreadsheet; Point of sale system; Electronic mail
Transportation/Travel Information
Own transportation; Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines
Ability to Supervise 3-4 people
Work Location Information Urban area
Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Judgement; Organized; Collaborative; Analytical; Creativity; Efficiency; Goal-oriented; Hardworking; Integrity; Outgoing; Positive attitude; Proactive; Quick learner; Time management
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