Full-Time

Customer Service Manager Retail

Posted on Jun 15

Paloma Blanca

North York, ON

Languages English

Education College/CEGEP

Experience 2 years to less than 3 years

Specific Skills

Determine staffing requirements; Manage staff and assign duties; Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales; Resolve problems that arise, such as customer complaints and supply shortages; Recruit, hire and supervise staff and/or volunteers; Plan, organize, direct, control and evaluate daily operations

Business Equipment and Computer Applications

Spreadsheet; Point of sale system; Electronic mail

Transportation/Travel Information

Own transportation; Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines

Ability to Supervise 3-4 people

Work Location Information Urban area

Personal Suitability

Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Judgement; Organized; Collaborative; Analytical; Creativity; Efficiency; Goal-oriented; Hardworking; Integrity; Outgoing; Positive attitude; Proactive; Quick learner; Time management

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