Full-Time
Inbound Customer Service Representative Contact Centre
Posted on Jun 26
Bartech Canada
St. Catharines, ON
Languages English
Education Secondary (high) school graduation certificate
Experience 1 year to less than 2 years
Specific Skills
Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Answer inquiries and provide information to customers; Receive and log complaints
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; Internet; MS Outlook
Security and Safety Credit check; Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Tight deadlines
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality
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