Full-Time

Inbound Customer Service Representative Contact Centre

Posted on Jun 26

Bartech Canada

St. Catharines, ON

Languages English

Education Secondary (high) school graduation certificate

Experience 1 year to less than 2 years

Specific Skills

Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Answer inquiries and provide information to customers; Receive and log complaints

Business Equipment and Computer Applications

MS Excel; MS Windows; MS Word; Internet; MS Outlook

Security and Safety Credit check; Criminal record check

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Tight deadlines

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

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