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Call Centre Agent Customer Service
Posted on Jun 26
Bartech Canada
St. Catharines, ON
Languages English
Education Secondary (high) school graduation certificate
Experience 1 year to less than 2 years
Specific Skills
Address customers' complaints or concerns; Access and process information; Sell merchandise; Maintain records and statistics; Explain the type and cost of services offered; Answer inquiries and provide information to customers; Perform general office duties
Business Equipment and Computer Applications Internet; MS Outlook
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality
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