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Hotel Front Desk Clerk

Posted on Jun 26

Best Western Mirage

High Level, AB

Languages English

Education Secondary (high) school graduation certificate

Experience Will train

Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Handle wake-up calls; Provide customer service; Maintain an inventory of vacancies, reservations and room assignments

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Work Location Information Staff accommodation available

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

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