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Hotel Front Desk Clerk
Posted on Jun 26
Best Western Mirage
High Level, AB
Languages English
Education Secondary (high) school graduation certificate
Experience Will train
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Handle wake-up calls; Provide customer service; Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Work Location Information Staff accommodation available
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized
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