Full-Time
Front Desk Agent
Posted on Jun 26
Super 8 Smoky Lake
5404-44 Avenue Smoky Lake, AB T0A 3C0
Languages English
Education Secondary (high) school graduation certificate
Experience Experience an asset
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized
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