Full-Time

Travel Counsellor

Posted on Jun 28

Airline Ticket Centre

Calgary, AB

Languages French

Education No degree, certificate or diploma

Experience 1 year to less than 2 years

Specific Skills

Sell travel products and travel insurance; Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events; Investigate new travel areas, hotels and other amenities; Calculate costs, process refunds and attend to other financial transactions; Attend to cancellations and schedule changes; Make transportation and accommodation reservations using computerized reservation and ticketing system

Geographical Areas of Specialization

Western Europe; United States; South Pacific; South America; North Pacific; Northern Europe; Mexico and Central America; Eastern Europe; Central Europe; Caribbean; Canada; Asia; Africa

Business Equipment and Computer Applications Sabre; Apollo; Amadeus

Additional Skills

Manage difficult situations with customers; Perform general office duties

Work Setting Travel wholesale company

Travel Bookings

Leisure travel; International travel; Individual travel; Group travel; Government travel; Domestic travel; Business travel

Work Conditions and Physical Capabilities

Work under pressure; Attention to detail; Tight deadlines

Personal Suitability

Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized

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