Languages English

Education Secondary (high) school graduation certificate

Credentials (certificates, licences, memberships, courses, etc.)

Safe Food Handling certificate; Serving It Right Certificate; Smart Serve

Experience 3 years to less than 5 years

Food and Beverage Serving Skills

Advise on menu selections; Serve food and beverages; Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings; Perform sensory evaluation of wines; Order and maintain inventory of wines and wine glassware; Describe and advise on wine selection; Describe menu items including daily specials for customers; Prepare and serve specialty food at customers' tables; Take orders and relay to kitchen and bar staff; Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

Business Equipment and Computer Applications Electronic cash register; Point of sale system

Additional Skills

Address customers' complaints or concerns; Train staff; Supervise other servers and bussing staff; Schedule staff; Enforce provincial/territorial liquor legislation and regulations; Clear and clean tables, trays and chairs; Balance cash and record sales; Must be of legal age to mix and serve alcoholic beverages; Provide customer service; Assist clients/guests with special needs

Weight Handling Up to 9 kg (20 lbs)

Work Setting Restaurant

Security and Safety Bondable

Own Tools/Equipment Uniform

Work Site Environment Noisy; Odours; Hot

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Handling heavy loads; Physically demanding; Standing for extended periods; Bending, crouching, kneeling; Overtime required

Personal Suitability

Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Reliability; Organized