Languages English

Education No degree, certificate or diploma

Experience Experience an asset

Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Assist clients/guests with special needs

Work Setting Hotel, motel, resort

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Handling heavy loads; Physically demanding; Attention to detail; Combination of sitting, standing, walking; Bending, crouching, kneeling; Tight deadlines

Personal Suitability Flexibility; Dependability; Reliability