Full-Time
Customer Service Representative Supervisor
Posted on Jul 02
Constant Home Comfort
11-50 MURAL STREET Richmond Hill, ON L4B 1E4
Languages English
Education College/CEGEP
Experience 1 year to less than 2 years
Specific Skills
Co-ordinate, assign and review work; Requisition materials and supplies; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Identify training needs and train workers in job duties and company policies
Additional Skills
Conduct performance reviews; Perform same duties as workers supervised
Workers Supervised Customer service clerk
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Large workload; Tight deadlines; Overtime required
Ability to Supervise 3-4 people
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Reliability; Organized
Interview for this position