Full-Time

Customer Service Representative Supervisor

Posted on Jul 02

Constant Home Comfort

11-50 MURAL STREET Richmond Hill, ON L4B 1E4

Languages English

Education College/CEGEP

Experience 1 year to less than 2 years

Specific Skills

Co-ordinate, assign and review work; Requisition materials and supplies; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Identify training needs and train workers in job duties and company policies

Additional Skills

Conduct performance reviews; Perform same duties as workers supervised

Workers Supervised Customer service clerk

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Large workload; Tight deadlines; Overtime required

Ability to Supervise 3-4 people

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Reliability; Organized

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