Full-Time

Customer Service Agent

Posted on Jul 02

Rearz Inc

Cambridge, ON

Languages English

Education Secondary (high) school graduation certificate

Experience 1 year to less than 2 years

Specific Skills

Address customers' complaints or concerns; Access and process information; Sell merchandise; Receive payments; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints

Business Equipment and Computer Applications MS Excel; MS Word; Internet; MS Outlook

Work Setting

Private sector; Retail/wholesale establishment/distribution centre

Work Location Information Urban area

Personal Suitability

Effective interpersonal skills; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized

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