Languages English

Education Secondary (high) school graduation certificate

Experience Experience an asset

Specific Skills

Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Arrange for billing for services; Answer inquiries and provide information to customers; Receive and log complaints

Business Equipment and Computer Applications MS Excel; MS Word; Internet; MS Outlook

Security and Safety Criminal record check

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality