Languages English

Education Secondary (high) school graduation certificate

Experience 3 years to less than 5 years

Specific Skills

Stock shelves and display areas; Sell merchandise; Respond to employee questions and complaints; Pick orders and stock; Order materials and stock; Operate cash register; Determine staffing requirements; Manage staff and assign duties; Plan budgets and monitor revenues and expenses; Resolve problems that arise, such as customer complaints and supply shortages; Arrange product according to planogram; Greet customers; Handle cash transactions; Recruit, hire and supervise staff and/or volunteers; Inspect the cleanliness and practices of establishment employees; Clean work area; Plan, organize, direct, control and evaluate daily operations; Complete report sheets

Area of Work Experience Cleaning

Business Equipment and Computer Applications

Word processing software; Spreadsheet; Point of sale system; Electronic mail

Additional Skills

Train, direct and motivate staff; Train staff; Perform administrative tasks; Order merchandise; Maintain inventory of supplies; Coach colleagues on new methods or work techniques; Balance cash and complete balance sheets, cash reports and related forms

Area of Specialization Operations management

Work Setting Retail business; Supermarket/grocery store

Program Experience Employee recognition

Transportation/Travel Information Own transportation

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Handling heavy loads; Attention to detail; Sitting; Combination of sitting, standing, walking; Standing for extended periods; Tight deadlines

Ability to Supervise

Staff in various areas of responsibility; 16-20 people

Work Location Information On-site customer service; Urban area

Administrative and Coordination Skills Schedule staff; Balance and deposit cash

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Judgement; Organized; Adaptability; Collaborative; Analytical; Efficiency; Energetic; Goal-oriented; Hardworking; Integrity; Positive attitude; Proactive; Quick learner; Time management