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Customer Service Clerk

Posted on Jul 03

Hitch City

Mississauga, ON

Languages English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experience

Experience 1 year to less than 2 years

Specific Skills

Address customers' complaints or concerns; Access and process information; Sell merchandise; Receive payments; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints; Order office supplies and maintain inventory

Business Equipment and Computer Applications MS Windows; Internet; MS Outlook

Work Setting

Private sector; Retail/wholesale establishment/distribution centre

Security and Safety

Bondable; Driver's validity licence check; Driving record check (abstract); Criminal record check; Basic security clearance; Enhanced reliability security clearance

Own Tools/Equipment Computer; Internet access

Transportation/Travel Information Own transportation; Valid driver's licence

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines

Work Location Information Urban area

Personal Suitability

Team player; Excellent oral communication; Client focus; Reliability; Organized

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