Languages English

Education Bachelor's degreeor equivalent experience

Education

Some college/CEGEP/vocational or technical trainingSome universityNot requiredCompletion of college/CEGEP/vocational or technical trainingCompletion of high schoolCompletion of university

Experience 1 year to less than 2 years

Specific Skills

Address customers' complaints or concerns; Access and process information; Sell merchandise; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints

Business Equipment and Computer Applications

Word processing software; SAP (FI/CO / HR / MM / OT SD); MS Excel; MS Windows; MS Word; Internet; Electronic scheduler; Database software; Presentation software; Desktop publishing software; Accounting software; MS Outlook; Enterprise resource planning (ERP) software

Work Setting Private sector

Security and Safety Criminal record check; Basic security clearance

Transportation/Travel Information

Willing to travel; Travel expenses paid by employer

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Manual dexterity; Attention to detail; Tight deadlines

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality