Languages English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience 1 year to less than 2 years

Specific Skills

Address customers' complaints or concerns; Prepare marketing plans; Prepare budgets and monitor revenues and expenses; Negotiate with clients for the use of facilities; Negotiate with suppliers for the provision of materials and supplies; Implement marketing activities; Establish work schedules; Enforce policies and procedures; Develop and implement business plans; Develop and implement policies and procedures for daily operations; Assist clients/guests with special needs

Business Equipment and Computer Applications

MS Access; MS Excel; MS PowerPoint; MS Windows; MS Word; Central reservation system (CRS); MS Office; MS Outlook

Additional Skills

Supervise staff; Recruit and hire staff; Perform front desk duties; Conduct training sessions; Conduct performance reviews; Arrange for and oversee maintenance activities

Work Setting Hotel, motel, resort

Security and Safety Basic security clearance

Transportation/Travel Information Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Combination of sitting, standing, walking

Ability to Supervise Staff in various areas of responsibility

Work Location Information Rural area

Personal Suitability

Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus