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Telephone Answering Service Operator

Posted on Sep 28

@Liveconx

Cornwall, ON

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Reliability; Organized

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting

Transportation/Travel Information Public transportation is available

Security and Safety Criminal record check

Work Setting Private sector

Additional Skills

Provide basic information to clients and the public; Maintain work records and logs

Business Equipment and Computer Applications

Word processing software; Switchboard 25+ lines; Spreadsheet; MS Excel; MS PowerPoint; MS Windows; Electronic scheduler; Database software; Electronic mail; MS Outlook

Specific Skills

Schedule and confirm appointments; Record and relay information; Perform clerical duties, such as filing and sorting and distributing mail; Obtain and process information required to provide services; Monitor mobile radio or telephone; Answer telephone and relay telephone calls and messages; Operate switchboard or telephone system

Experience 7 months to less than 1 year

Education Secondary (high) school graduation certificate

Languages Bilingual

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