Personal Suitability

Effective interpersonal skills; Team player; Excellent oral communication; Client focus; Organized

Computer and Technology Knowledge

MS Windows; Security software; MS Office; Desktop applications

Work Conditions and Physical Capabilities Attention to detail

Work Setting Help desk

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Experience Experience an asset

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experience

Languages English