Personal Suitability

Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Ability to multitask

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting; Tight deadlines

Own Tools/Equipment Computer; Internet access

Area of Specialization Reports and records; Correspondence

Additional Skills Schedule and confirm appointments

Business Equipment and Computer Applications

Spreadsheet; MS Excel; MS PowerPoint; MS Windows; MS Word; Internet; Database software; MS Office

Customer Sales and Service Agent Specific Skills

Answer telephone and relay telephone calls and messages

Specific Skills

Type and proofread correspondence, forms and other documents; Transfer data between software; Answer electronic enquiries; Compile data, statistics and other information; Verify accuracy and completeness of data; Perform general office duties; Receive and register documents for data entry; Enter data according to specified format; Create digital records using a scanner; Store, update and maintain databases; Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information; Set up and maintain manual and computerized information filing systems

Experience 1 year to less than 2 years

Education Secondary (high) school graduation certificate

Languages English