Full-Time
Guest Services Manager
Posted on Oct 02
Pearson Hotel&Conferen...
Etobicoke, ON
Personal Suitability
Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus
Ability to Supervise 3-4 people
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Combination of sitting, standing, walking
Transportation/Travel Information Public transportation is available
Work Site Environment Non-smoking; Air conditioned
Work Setting Hotel, motel, resort
Additional Skills
Supervise staff; Recruit and hire staff; Perform front desk duties; Conduct training sessions; Conduct performance reviews; Arrange for and oversee maintenance activities
Business Equipment and Computer Applications MS PowerPoint
Budgetary Responsibility $100,001 - $500,000
Specific Skills
Address customers' complaints or concerns; Prepare marketing plans; Prepare budgets and monitor revenues and expenses; Negotiate with clients for the use of facilities; Negotiate with suppliers for the provision of materials and supplies; Implement marketing activities; Establish work schedules; Develop and implement business plans; Develop and implement policies and procedures for daily operations; Assist clients/guests with special needs
Experience 2 years to less than 3 years
Education Secondary (high) school graduation certificate
Languages English
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