Technical Terminology Business

Area of Specialization

Reports and records; Invoices; Correspondence; Contracts

Additional Skills Train other workers

Business Equipment and Computer Applications

MS Access; MS Excel; MS Windows; MS Word; Electronic scheduler; MS Office

Specific Skills

Type and proofread correspondence, forms and other documents; Schedule and confirm appointments; Greet people and direct them to contacts or service areas; Determine and establish office procedures and routines; Answer telephone and relay telephone calls and messages; Answer electronic enquiries; Compile data, statistics and other information; Order office supplies and maintain inventory; Record and prepare minutes of meetings, seminars and conferences; Arrange travel, related itineraries and make reservations; Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information; Set up and maintain manual and computerized information filing systems

Experience 7 months to less than 1 year

Education

Secondary (high) school graduation certificateor equivalent experience

Languages English