Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Computer and Technology Knowledge

Word processing software; Spreadsheet; Database software; File management software; Presentation software; Communication software; Image editing software; MS Office; Desktop applications; Multimedia software

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Sitting

Transportation/Travel Information

Own transportation; Valid driver's licence; Public transportation is not available

Own Tools/Equipment Internet access

Security and Safety Enhanced reliability security clearance

Work Setting Consulting firm

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Participate in the redesign of applications and other software; Provide business systems, network and Internet support to users in response to identified difficulties

Experience Experience an asset

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Languages English