Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Answer telephone and relay telephone calls and messages; Provide general information about points of interest in the area; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments

Experience No experience

Education Secondary (high) school graduation certificate

Languages English