Unknown
Clerk, Front Desk Hotel
Posted on Oct 21
Athabasca Hotel
510 Patricia Street Jasper, AB T0E 1E0
Work Location Information
Rural area; Staff accommodation available; Relocation costs not covered by employer
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Transportation/Travel Information
Own transportation; Travel expenses not paid by employer
Work Setting Hotel, motel, resort
Business Equipment and Computer Applications
Word processing software; Multi-line switchboard; Internet; Database software; Central reservation system (CRS)
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Experience Experience an asset
Education Secondary (high) school graduation certificate
Languages English
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