Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized

Work Conditions and Physical Capabilities Attention to detail; Tight deadlines

Additional Skills Perform routine clerical duties

Business Equipment and Computer Applications MS Access; MS Excel; MS Word; MS Outlook

Specific Skills

Address customers' complaints or concerns; Type and proofread correspondence, forms and other documents; Sort, process and verify applications, receipts and other documents; Send and receive messages; Provide general information to clients and the public; Organize and schedule office work; Locate and remove files requested; Label files according to retention and disposal schedules; Label, file and retrieve documents; Compile data, statistics and other information; Receive and forward telephone or electronic enquiries; Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases; Process incoming and outgoing mail manually or electronically; File material in storage area

Experience 1 year to less than 2 years

Education Secondary (high) school graduation certificate

Languages English