Computer and Technology Knowledge

XML; MS Windows; C++; Project management software; Programming software; Programming languages; Software development; MS Office

Work Location Information Relocation costs not covered by employer

Ability to Supervise 1 to 2 people

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting; Tight deadlines

Transportation/Travel Information Own transportation

Own Tools/Equipment Computer; Internet access; Cellular phone

Security and Safety Criminal record check

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Experience 1 year to less than 2 years

Education Bachelor's degree

Languages English