Personal Suitability

Accurate; Team player; Excellent oral communication; Client focus; Judgement

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail

Work Setting Internet Service Provider (ISP)

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide business systems, network and Internet support to users in response to identified difficulties

Experience Experience an asset

Education College/CEGEPor equivalent experience

Languages Bilingual