Work Conditions and Physical Capabilities Work under pressure; Repetitive tasks

Specific Skills

Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group

Experience 1 year to less than 2 years

Education College/CEGEP

Languages English