Personal Suitability

Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus

Ability to Supervise 11-15 people

Work Conditions and Physical Capabilities

Fast-paced environment; Attention to detail; Combination of sitting, standing, walking

Work Setting Hotel, motel, resort

Additional Skills

Supervise staff; Recruit and hire staff; Conduct training sessions; Conduct performance reviews; Arrange for and oversee maintenance activities

Business Equipment and Computer Applications

MS Access; MS Excel; MS PowerPoint; MS Windows; MS Word; Central reservation system (CRS); MS Office; MS Outlook

Specific Skills

Address customers' complaints or concerns; Prepare marketing plans; Prepare budgets and monitor revenues and expenses; Negotiate with clients for the use of facilities; Negotiate with suppliers for the provision of materials and supplies; Implement marketing activities; Establish work schedules; Enforce policies and procedures; Develop and implement business plans; Develop and implement policies and procedures for daily operations; Assist clients/guests with special needs

Experience 2 years to less than 3 years

Education College/CEGEPor equivalent experience

Languages English