Full-Time
Customer Service Agent
Posted on Nov 26
Supreme Security
Calgary, AB
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality
Work Location Information Urban area
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines
Security and Safety
Bondable; Criminal record check; Basic security clearance
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook
Specific Skills
Address customers' complaints or concerns; Access and process information; Sell merchandise; Receive credit and employment applications; Receive payments; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints; Order office supplies and maintain inventory
Experience 2 years to less than 3 years
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experience
Languages English
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