Full-Time

Customer Service Agent

Posted on Nov 26

Supreme Security

Calgary, AB

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

Work Location Information Urban area

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines

Security and Safety

Bondable; Criminal record check; Basic security clearance

Business Equipment and Computer Applications

MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook

Specific Skills

Address customers' complaints or concerns; Access and process information; Sell merchandise; Receive credit and employment applications; Receive payments; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints; Order office supplies and maintain inventory

Experience 2 years to less than 3 years

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experience

Languages English

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