Personal Suitability

Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement

Type of Community or Social Service Services for the homeless

Work Location Information Urban area

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Physically demanding

Transportation/Travel Information Public transportation is available

Security and Safety Criminal record check

Target Audience

Elderly; Aboriginal groups; Culturally diverse groups; Street population; Persons who are deaf/hard of hearing; Persons with physical disabilities; Persons with mental health disabilities; Persons with Acquired Brain Injury (ABI); Persons with learning disabilities; Persons with an intellectual disability; Females; Males

Work Setting

Drug and alcohol rehabilitation centre; Shelter for the homeless; Social service or charity agency

Weight Handling Up to 9 kg (20 lbs)

Additional Skills Administrative and office activities

Specific Skills

Obtain information and prepare reports or case histories; Appraise clients' needs or eligibility for specific services; Assess client's relevant skill strengths and development needs; Conduct follow-up assessments; Provide suicide and crisis intervention; Resolve conflict situations; Maintain program statistics for purposes of evaluation and research; Develop, co-ordinate and implement the delivery of specific services within the community; Liaise with other social services agencies and health care providers involved with clients; Accompany clients to appointments and social outings

Experience 1 year to less than 2 years

Credentials (certificates, licences, memberships, courses, etc.)

First Aid Certificate; CPR Certificate; Cultural Awareness Training; Non-violent Crisis Intervention (NVCI) Certificate; Applied Suicide Intervention Skills Training (ASIST)

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experience

Languages English