Personal Suitability

Effective interpersonal skills; Flexibility; Excellent written communication; Client focus; Organized

Ability to Supervise

Working groups; Staff in various areas of responsibility

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines

Work Setting Confectionery/corner store

Business Equipment and Computer Applications Electronic mail

Specific Skills

Prepare reports on sales volumes, merchandising and personnel matters; Establish work schedules; Determine staffing requirements; Manage staff and assign duties; Resolve problems that arise, such as customer complaints and supply shortages; Tabulate total payment for goods or services required; Calculate daily/shift payments received and reconcile with total sales; Provide customer service; Recruit, hire and supervise staff and/or volunteers; Supervise and co-ordinate activities of workers; Organize and maintain inventory; Plan, organize, direct, control and evaluate daily operations

Experience 2 years to less than 3 years

Education Secondary (high) school graduation certificate

Languages English