Education

Secondary (high) school graduation certificateor equivalent experience

Experience 2 years to less than 3 years

Languages English

Specific Skills

Accept cash payments; Stock shelves and display areas; Sell merchandise; Prepare reports on sales volumes, merchandising and personnel matters; Operate cash register; Ensure health and safety regulations are followed; Authorize return of merchandise; Assign sales workers to duties; Resolve problems that arise, such as customer complaints and supply shortages; Suggestive selling; Greet customers; Handle cash transactions; Supervise and co-ordinate activities of workers; Organize and maintain inventory; Clean work area; Communicate with other workers to co-ordinate the preparation and completion of work assignments

Area of Work Experience Cleaning

Business Equipment and Computer Applications

Electronic cash register; Point of sale system; Interac machine

Additional Skills

Train staff in job duties, sanitation and safety procedures; Train, direct and motivate staff; Train and supervise staff; Order merchandise; Establish work schedules; Balance cash and complete balance sheets, cash reports and related forms; Food safety/handling skills; Leading/instructing individuals

Work Setting Retail business

Workers Supervised

Retail salespersons and sales clerks; Grocery clerks and shelf stockers; Cashiers

Transportation/Travel Information Own transportation

Work Conditions and Physical Capabilities

Fast-paced environment; Handling heavy loads; Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Tight deadlines

Ability to Supervise 5-10 people

Work Location Information On-site customer service; Urban area

Administrative and Coordination Skills Balance and deposit cash

Personal Suitability

Effective interpersonal skills; Flexibility; Accurate; Team player; Excellent oral communication; Client focus; Reliability; Organized

Kitchen Helpers Skills Sweep, mop, wash and polish floors