Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized

Service Experience Trucking

Work Location Information Rural area

Ability to Supervise More than 20 people

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines; Overtime required

Transportation/Travel Information Own vehicle; Valid driver's licence

Security and Safety Criminal record check; Basic security clearance

Work Setting Transportation; Freight forwarding

Additional Skills

Maintain work records and logs; Ensure proper functioning of equipment; Ensure accuracy of completed time sheets, payroll and other summaries; Perform general office duties; Monitor personnel workloads and locations; Provide customer service

Business Equipment and Computer Applications

Word processing software; Switchboard 1-25 lines; Spreadsheet; Operate GPS (Global Positioning System) and other navigation equipment; Internet; Electronic scheduler; Database software; Electronic mail; Dispatch management service software; Monitoring and tracking software; Mapping and data visualization software

Dispatcher Specific Skills

Record mileage, fuel use, repairs and other expenses; Receive requests for emergency assistance or service; Operate computer-aided communications and dispatching equipment; Dispatch personnel according to schedules and work orders; Dispatch personnel as required by emergency situations; Assist with maintenance of communications equipment; Advise vehicle operators of traffic and other problems; Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment; Handle wake-up calls; Keep track of shipments; Follow-up on issues with work orders; Knowledge of cross border dispatching regulations and practices; Knowledge of highway trucking and associated rules and regulations; Maintain vehicle operator work records

Experience 2 years to less than 3 years

Education No degree, certificate or diploma

Languages English