Ability to Supervise 1 to 2 people

Operating Systems and Software Android

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Supervise other technical support workers in this group

Experience 2 years to less than 3 years

Education No degree, certificate or diploma

Languages English